Privacy policy
Last updated: 27 October 2026
We respect your privacy. This policy explains which personal data Label collects through label.pt, why we use it, how long we keep it and what rights you have.
Who is responsible
The data controller is [Company legal name], NIPC [number], trading as Label · Avenida das Descobertas, nº59, 302, 2780-053 Oeiras, Portugal · label@label.com.pt · +351 210 109 933.
For any question about your personal data, write to label@label.com.pt with the subject "Privacy".
What data we collect
This site has no forms, no user accounts and, at the moment, no analytics or marketing tools. We only collect personal data in these situations:
| Situation | Data | Purpose | Legal basis | How long we keep it |
|---|---|---|---|---|
| You email us (label@label.com.pt) or call us | Name, email address, phone number, company, and anything you include in your message | To reply to you and, where relevant, to prepare a proposal or manage a working relationship | Steps at your request before a contract, or our legitimate interest in replying (GDPR art. 6(1)(b) and (f)) | Up to [2 years] after our last contact, unless a contract requires longer |
| You apply to join the team (talento@label.com.pt) | Your CV, portfolio, contact details and any other information you send | To assess your application for current or future roles | Steps at your request before a contract and, for future roles, your consent (GDPR art. 6(1)(a) and (b)) | Up to [2 years], unless you ask us to delete it sooner |
| You visit the site | Technical data such as IP address, browser, device and pages requested, recorded in security and access logs | To deliver the site, keep it secure and prevent abuse | Our legitimate interest in running a secure website (GDPR art. 6(1)(f)) | For the short period set by our hosting provider, usually no more than a few days |
| You make a cookie choice | Your choice, stored on your device | To remember your preference | Legal obligation and legitimate interest | 6 months (see our cookie policy) |
Please don't send us sensitive data (for example about health, religion or political opinions) unless it's needed.
Who we share it with
We don't sell your data or share it for advertising. We only share it with service providers who help us run our business and who act on our instructions:
- Website hosting and security: Cloudflare, Inc., which delivers label.pt and protects it from attacks.
- Email and file storage: [e.g. Google Workspace / Microsoft 365], where our emails and documents are kept.
We may also disclose data where the law requires it, for example to courts or public authorities.
Transfers outside the EU
Some of these providers may process data outside the European Economic Area, including in the United States. When that happens, the transfer is protected by an adequacy decision such as the EU-US Data Privacy Framework or by the European Commission's Standard Contractual Clauses.
Your rights
Under the General Data Protection Regulation you have the right to:
- access the data we hold about you and get a copy;
- correct inaccurate or incomplete data;
- ask us to delete your data;
- restrict or object to how we use it;
- receive your data in a portable format;
- withdraw your consent at any time, without affecting what was done before.
To exercise any of these rights, write to label@label.com.pt. We'll reply within one month. We may ask you to confirm your identity first.
Security
We use appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS) across the whole site and restricted access to our email and files.
Links to other sites
Our site links to Instagram and LinkedIn, and to our clients' and partners' websites. Those sites have their own privacy policies, and we're not responsible for how they handle your data.
Changes to this policy
We may update this policy from time to time. The date at the top always shows the latest version.
Questions and complaints
If you're unhappy with how we've handled your data, please tell us first at label@label.com.pt. You also have the right to complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
We follow the General Data Protection Regulation (EU) 2016/679 and Law no. 58/2019 of 8 August, which implements it in Portugal.